ITIL is a set of best practices for delivering and managing IT services within an organization. It helps align IT with business objectives, optimize costs, and improve service quality and efficiency. Learn about ITIL history, benefits, and latest version. ITIL 4 is a cultural mindset focused on creating value. ITIL 4 principles have the power to transform your relationship with your customers, increase satisfaction and drive repeat business. ITIL is a library of best practices for managing IT services and improving IT support and service levels. ITIL is a set of best practices for IT activities that focus on aligning IT services with the needs of the business. Learn about its history, guiding principles, framework content, and certification levels from Wikipedia.

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