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Here are the Genesys Cloud CX Release Notes for this week! Feature availability may vary and is based on factors such as, but not limited to, region readiness, product licensing, and the Genesys release schedule. For more information, see the Genesys Cloud release schedule. The Genesys Cloud CX Community is a great place to ask questions, connect with others, and stay in the know. In a future release, Genesys Cloud will introduce a redesigned navigation system and an updated information architecture aimed at improving usability and stream Copyright© 2025 Genesys . All rights reserved. Terms of Use | Privacy Policy