Learn about the fundamentals of operations management, including types, roles, and principles that drive business efficiency, quality, and customer satisfaction. Definition: Operations Management can be understood as an area of management which is concerned with the government of system, processes and functions that manufacture goods and renders services to the end user, to provide desired utilities to them while adhering to other objectives of the concern, i.e. efficiency, effectiveness, and productivity. In this article, we explain what operations management is and discuss its importance and the responsibilities and skills an operations manager has. What is operations management – a simple introduction Operations management is basically people management. Most business departments focus on very specific goals – marketing means getting more sales for your business, HR keeps your employees happy, and so on. Operations management, on the other hand, involves getting the most out of your company resources. These can involve your employees (doing more work that creates value), technology (maximum efficiency in manufacturing, for example ...
